LUOSMOLLYS
Privacy Policy
We respect your privacy. This policy explains what we collect, how we use it, and the choices you have when you shop and browse LUOSMOLLYS.
Your privacy, made simple
How we handle your information
We collect only what we need to process orders, improve your experience, and keep our site secure.
What we collect
Details you provide (like name, email, shipping address) plus basic technical data (like device and browser information).
Why we collect it
To fulfill purchases, provide customer support, personalize content, prevent fraud, and meet legal obligations.
Privacy details
Key points about cookies, marketing, payments, and your rights. For help, reach us via the Contact page.
What personal data do you collect?
We may collect your name, email, phone number (if provided), billing and shipping address, order details, and messages you send to us. We also collect limited technical data such as IP address, device type, and pages viewed for security and analytics.
How do you use my data?
We use it to process and deliver orders, manage payments, provide customer support, send order updates, improve our products and website, and protect against fraud and misuse.
Do you use cookies and analytics?
Yes. Cookies help the site work (for example, keeping items in your cart) and help us understand site performance. You can control cookies in your browser settings; disabling some cookies may affect site functionality.
Will you share my information with third parties?
We share data only with service providers needed to run our store (for example, payment processors, shipping carriers, email delivery, and analytics). They are permitted to use your data only to provide services to LUOSMOLLYS.
How do you handle payments?
Payments are processed by trusted payment providers. We do not store full payment card details on our servers. Payment providers may collect and process your payment information under their own privacy policies.
What are my rights and choices?
You may request access, correction, or deletion of your personal data, and you can opt out of marketing messages at any time. To make a request, contact us and we’ll respond as required by applicable law.